Question 1

What does "Forget about Build or Buy" actually mean?

Accepted Answer

You don't choose between an off-the-shelf SaaS that almost fits and a custom build that takes months and a large budget. We build your solution at the speed and price point of a SaaS subscription, but you own the code. No more forced trade-off.

Question 2

How is this different from hiring a dev agency (ESN)?

Accepted Answer

We don't price against agency day rates. We price against the SaaS you were already evaluating. If a competitor tool costs 2,500 euros a month, our monthly build tier is anchored to that number, not to hourly rates or a lump-sum project quote.

Question 3

Do I really own the code?

Accepted Answer

Yes. You get full repository access, documentation, and no vendor lock-in, and everything built specifically for you, including your dedicated AI model, belongs to you alone. The reusable industry foundation we maintain internally across engagements stays ours to keep evolving; the instance built and trained for you does not.

Question 4

Why does code ownership matter for my finance team?

Accepted Answer

A SaaS subscription is a recurring operating expense with zero residual value. A custom build you own is a capitalizable software asset (French PCG account 205), amortizable over 3 to 5 years.

Question 5

What are our hosting and data sovereignty options?

Accepted Answer

Most clients run on a dedicated private cloud instance, any provider including GCP or AWS, with strict per-client isolation: your instance and your AI model are never shared with another client. For regulated environments, healthcare, insurance, public sector, sensitive cybersecurity, we also offer strict sovereignty: France/EU-qualified hosting, on-premise deployment, or a fully self-hosted model, available on demand.

Question 6

Are you compliant with the EU AI Act?

Accepted Answer

We align with the AI Act requirements that apply to your specific use case. Risk classification happens project by project during scoping, not as a blanket compliance claim.

Question 7

How fast is the first deliverable?

Accepted Answer

The first working feature ships to production within 10 days: a 48-hour scoping phase followed by one 5-day build sprint.

Question 8

What if nothing is delivered on time?

Accepted Answer

If there is no working deliverable in production matching the agreed scope by day 10, the following month is offered at no cost.

Question 9

How is pricing structured?

Accepted Answer

A one-time Discovery Setup, roughly 4,900 to 15,000 euros depending on scope, covering 48-hour scoping and the first sprint. Then a monthly build subscription priced against the SaaS alternative you were evaluating, typically starting around 2,500 euros a month with a 6-month commitment.

Question 10

Why does pricing depend on which SaaS I was evaluating?

Accepted Answer

It anchors pricing to the market's own accepted value for the problem you're solving, giving a fast, comparable decision instead of an arbitrary quote.

Question 11

What happens after the first sprint if I want more?

Accepted Answer

You move to the monthly build tier with continuous 5-day sprints shipped to production every month, each documented and auditable. A single additional one-off sprint is also available at the same one-off rate.

Question 12

Is AI actually involved, or is this just a rebrand of custom development?

Accepted Answer

Indigen Solutions is AI-first by construction. AI compresses build cost structurally across scoping, code generation, and QA, which is what makes SaaS-level pricing possible on a custom build.

Question 13

What kind of company is this a fit for?

Accepted Answer

Business unit directors in Operations, Sales, HR, or Finance at companies with 150 to 400 employees in B2B services or industry, deciding without IT department involvement, who evaluated a SaaS tool that didn't quite fit their process.

Question 14

Can I see proof this works, not just the pitch?

Accepted Answer

Client cases including Grand Annecy, Travelup, ProBTP, Amadeus/CheckMyTrip, Inditrade, and Monoprix document the problem, what was built, and measured results.

Answers, not a sales pitch.

Frequently asked questions

Still deciding? Look at what we actually shipped.