AI-powered customer service

cyanCs.

Advanced customer support, a built-in mini-CRM and task planning.

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Customer service. Better. Faster.

Help your team deliver better, faster customer service with advanced support, a built-in mini-CRM and task planning.

01
Advanced support & ticketing
Bring customer requests together. Qualify, prioritise and assign tickets, with AI assistance to help your team respond.
02
A built-in mini-CRM
Keep contacts, customer information and conversation history alongside your support tools. One connected stack for your team.
03
Workflows & task planning
Structure follow-ups, automate recurring steps and schedule tasks. Make responsibilities and next actions clear.

cyanCsCustomer workspace

Booking assistanceOpen

CUSTOMER MESSAGE

Can you help me update my booking?

Relevant knowledge found

AI-ASSISTED DRAFT

I’ve found the relevant guidance. Here’s how to update your booking.

Ready for your review↗

CUSTOMER CONTEXT

Every conversation.One customer view.

ProfileHistory

KNOWLEDGE BASEBooking changesDocumentation → Suggested reply

02 / CUSTOMER CONNECTIONContext meets care.

01
ProBTP
50% productivity gains. More responsive service for policyholders.
02
TravelUp
50% productivity gains. 3,000+ conversations every day.
03
MyProvence
Find the right experiences faster. Make every visit more personal.
04
Grand Annecy
70% less time spent processing requests. Faster service for travelers.
05
Lignes d’Azur
From transformation advisory to AI-powered customer service.

Let’s find the right starting point together.